GEICO Mobile Virtual Assistant, Lily offers a new and exciting way to handle insurance business via your smartphone. Lily has a magnetic personality; she’s incredibly helpful and full of insurance knowledge. Today, she can interactively assist you with paying a bill and also navigate you to 75 other locations within the app, which includes frequently asked questions. On a lighter note, she engages customers with cheerful commentary on the Gecko and Maxwell to further infuse the GEICO brand into the mobile and virtual experience.
Additionally, we have worked this past year in a top rated mobile experience for our customers with easy and convenient ways to view their digital insurance card, pay a bill, get roadside help and file a claim.
Check out the Maxwell mobile spots. It's a tap away on the GEICO mobile app.
http://www.youtube.com/watch?v=6BPbjC47GwM
Contributors:
GEICO Internet Business Unit AVP: | Steve Smith |
GEICO Mobile Director: | Peter Meoli |
GEICO Mobile Manager: | Matt Slocum |
GEICO Mobile Manager: | Eran Rosenberg |
GEICO Mobile Manager: | Derek Switzer |
GEICO Mobile Development Lead: | Anthony James |
GEICO Mobile Analyst Lead: | Carolyn Tran |
GEICO Mobile Analyst: | Jenae Griffin |
GEICO Mobile Analyst: | Nicole Weaver |
GEICO Mobile Analyst: | Linda Smith |
GEICO
Location: US